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Samples Policy

We realise choosing promotional products over the internet can be difficult without first seeing the actual product that you want to order, so we are happy to provide samples on request, however, we do have several requirements. Due to expenses incurred (as we have to pay for the samples from our factories), plus shipping costs where we have to order from an overseas supplier and the large volume of requests that we receive, please note the conditions below.

We ask that you shop around first and compare products and prices. If you would then like to move forward with an order but need to check the quality of the item we are happy to provide samples for you, however they will be billed at the minimum qty rate shown on our website plus freight costs.

If the sample you have requested is not a locally sourced product, but is from one of our overseas suppliers, there is also the freight cost to bring that sample into the country. This cost will vary depending on the sample requested.

If it is a locally sourced product, the cost is billed at the minimum qty rate shown on our website, plus a flat freight fee of $15 +GST.

Please note all samples ordered are non refundable and non returnable

We hope you can appreciate why we need to do this. We do want to make obtaining samples as easy as possible for you, but we also get a lot of people abusing this which adds greatly to the costs of the business, so we need to ensure as best as possible that the people requesting samples are doing so for a potential purchase of product and not just a free sample.

Our Mascot Holding Samples

The PromotionsOnly NZ Team